[{"data":1,"prerenderedAt":213},["ShallowReactive",2],{"site-content:public-safety:id:fire-ems":3,"site-content:leadership:team:fire-ems":174,"site-content:articles:related:fire-ems::all:4":195},{"brochure":4,"capabilities":5,"coverImg":31,"descContent":32,"descHeading":33,"descLogos":34,"extending":37,"highlightImg":71,"highlightVideo":72,"highlights":73,"icon":79,"id":80,"name":81,"quote":82,"relatedProducts":84,"subtitle":104,"sysFeatures":105,"sysTitle":171,"tag":80,"title":81},"CSI_Fire and EMS.pdf",[6,11,16,21,26],{"desc":7,"icon":8,"img":9,"title":10},"CSI solutions are powered by the \u003Ca href='\u002Fcapabilities\u002Finfoshare-engine' class='primary-link'>InfoShare® Engine\u003C\u002Fa>, a low-code development platform for government ERP applications designed to be adaptable and scalable (single, regional, or multi-jurisdictional). All applications are unified under a single system and come equipped with specialized functionality to meet the demands of today’s public sector agencies.","csi-icon-total_solution_outline","TotalSolution.jpg","Total Solution",{"desc":12,"icon":13,"img":14,"title":15},"\u003Ca href='\u002Fcapabilities\u002Fcloud-integration' class='primary-link'>InfoShare® Cloud\u003C\u002Fa> supports public, private, or hybrid cloud requirements, hosted on the CJIS-compliant AWS GovCloud or Azure Government—both designed for maximum government security. With cloud-deployable applications, agencies are protected from advanced cyber attacks and benefit from robustness against unexpected disasters.","csi-icon-cloud_integration_outline","CloudCompatibility.jpg","Cloud Compatibility",{"desc":17,"icon":18,"img":19,"title":20},"We offer the most comprehensive, structured data conversion services on the market. NERIS and non-NERIS data is converted to our native RMS data whereby the original data is not simply copied, but also cleansed, condensed, and standardized. No re-entering old data, no accessing old systems, no removing duplicate entries.","csi-icon-data_migration_outline","DataMigration.jpg","Data Migration",{"desc":22,"icon":23,"img":24,"title":25},"Modern, web-based technology allows any device with an internet connection—desktop, \u003Ca href='\u002Fpublic-safety\u002Fmobile-operations' class='primary-link'>MDT\u003C\u002Fa>, tablet, smartphone—to access InfoShare® RMS. No compatibility issues, no hardware restrictions, no software maintenance. The system also supports an offline mode, automatically syncing data when the connection is restored.","csi-icon-mobile_operations_outline","PlatformIndependence.jpg","Platform Independence",{"desc":27,"icon":28,"img":29,"title":30},"A regional approach with a local feel. Each agency participating in a regional RMS has access to shared resources but retains control of its own data and its own identity—logos, report formats, protocols, approval process, workflow, and so on. Moreover, each agency can choose to deploy specific modules on a need\u002Faffordability basis.","csi-icon-agencies_outline","Multi-agencyCoverage.jpg","Multi-Agency Coverage","fire_ems.png","Designed to be the most integrated all-in-one application suite on the market, our NERIS v1.0 compliant and NEMSIS 3.5.1 compliant system supports all phases of Fire and EMS management from the initial call to the validation and submission of the final report. Information flows seamlessly from dispatchers to responders to departments to investigators and command staff. Moreover, our Fire & EMS solution streamlines inspection processes and permit management.","Total solution for Fire & EMS response, administration, communication, prevention, and reporting",[35,36],"neris-v1.png","nemsis-v3.png",[38,42,46,50,54,58,62,67],{"desc":39,"icon":40,"title":41},"Streamlined NERIS reporting with automatic code mapping, pre-populated data, auto-validation, and easy review.","nfirs.svg","NERIS",{"desc":43,"icon":44,"title":45},"Streamline ePCR workflows with intuitive data entry, automated compliance checks, and simplified NEMSIS-compliant reporting for faster, more accurate EMS documentation.","nemsis.svg","NEMSIS",{"desc":47,"icon":48,"title":49},"Manage case data, documents, and evidence for fire and arson investigations in compliance with NFPA 921 standards.","arson.svg","Fire Arson Investigation",{"desc":51,"icon":52,"title":53},"Maintain accounting and invoice\u002Fbilling services for permits or inspections in the Fire Inspection Application.","fire_inspection.svg","Fire Inspection Billing Module",{"desc":55,"icon":56,"title":57},"Interface with GIS providers to maintain map layers, create geofiles, enable mobile navigation, and add real-time traffic mapping.","map.svg","GIS (ESRI ArcGIS\u002FWTH)",{"desc":59,"icon":60,"title":61},"Access contextual data from information systems such as smartphones, wearable devices, smart buildings, etc. in emergencies.","sos.svg","Rapid SOS Interface",{"desc":63,"icon":64,"link":65,"title":66},"Support all aspects of personnel management such as training, time off, overtime, document tracking, and scheduling.","personnel.svg","public-safety\u002Fpersonnel-scheduling","Personnel and Scheduling",{"desc":68,"icon":69,"title":70},"Promote compliance and understanding of organizational policies.","policy.svg","Policy and Procedure","FireEMS_thumb.jpg","FireEMS_highlight.mp4",[74,75,76,77,78],"Automatic NERIS validation and report submission to the State","Total vertical integration between CAD, MDT, and RMS","Store all incident information in a single Master location","Streamline fire inspections to maintain up-to-date premise records","Extend system functionality with powerful modules","fire_ems.svg","fire-ems","Fire & EMS",{"content":83},"First In. Last Out.",[85,89,93,97,100],{"icon":86,"link":87,"title":88},"csi-icon-cad_solid","public-safety\u002Fcad","CAD",{"icon":90,"link":91,"title":92},"csi-icon-rms_solid","public-safety\u002Frms","RMS",{"icon":94,"link":95,"title":96},"csi-icon-mdt_solid","public-safety\u002Fmobile-operations","Mobile Operations",{"icon":98,"link":65,"title":99},"csi-icon-personnel_solid","Personnel & Scheduling",{"icon":101,"link":102,"title":103},"csi-icon-eticket_solid","public-safety\u002Fcitation-management","Citation Management","Integrated Fire & EMS Solutions in a Single Platform",[106,117,128,138,149,160],{"desc":107,"img":108,"list":109,"title":116},"Support dispatchers in processing incident information and allocating resources efficiently with the dispatcher assistance system. Agencies can configure the system to fulfill their specific needs including setting built-in pre-plans and response plans.","fireems-1.jpg",[110,111,112,113,114,115],"Pre-plan assignment for auto-dispatching","Dispatcher assistance system (Fire\u002FEMS alarm, response plan, run card)","Color-coded unit and apparatus dispatching","Dynamic, GPS-based unit recommendation","Real-time unit location tracking (AVL\u002FARL)","Master Location index (flags, floor plans, HazMat, prior incidents)","Fire & EMS CAD",{"desc":118,"img":119,"list":120,"title":127},"Support all aspects of records management including data collection, storage, investigation, reporting, as well as department activities such as scheduling-rostering, personnel, training\u002Fcertifications, permits, inspections, apparatus, inventory, hydrants, and more.","fireems-3.jpg",[121,122,123,124,125,126],"Bi-directional CAD, RMS, and MDT integration","Automatic NERIS code mapping ","Incident intake via CAD or RMS","EMS DEM data sets and diagnosis\u002Fprocedure codes","Occupancy, permit, and inspection management","Fire & Arson Investigation Reports","Fire & EMS Records Management",{"desc":129,"img":130,"list":131,"title":137},"Paperless reporting and approval with digital signatures, followed by case disposition. Event details are pre-populated in NERIS and ePCR reports, eliminating duplicate data entry and errors. Reports are physically stored in the system for efficient archiving and viewing.","fireems-4.jpg",[132,133,134,135,136],"NERIS and ePCR with vaildation and error reporting","Field validation checks (mandatory fields, data type, format, range)","Auto-route reports for approval","Narrative and multimedia attachment functions","User-definable fields and labels","NERIS & ePCR Reporting",{"desc":139,"img":140,"list":141,"title":148},"All mission-critical information pertaining to the CFS is shared with responders in real-time from the Master Location database. Firefighters and EMS personnel arrive on the scene better prepared with enhanced situational awareness.","fireems-2.jpg",[142,143,144,145,146,147],"Unit monitoring and tracking","Flexible event escalation (add units, raise alarm level)","Integrated mapping with detailed information (hydrant, driveway, obstruction)","Status monitoring (timer, log, incident history)","Color-coded static display boards ","Real-time location information (flags, floor plans, photos, HazMat, recent CFS)","Fire & EMS MDT",{"desc":150,"img":151,"list":152,"title":159},"Designed to help both professional firefighters and volunteer firefighters to communicate effectively. Users receive real-time notifications, status updates, and instructions on compatible mobile devices to actively respond to emergent scenarios.","fireems-5.jpg",[153,154,155,156,157,158],"iOS\u002FAndroid device compatibility","Bi-directional CAD integration","Notifications and alerts","CFS notice and information","Member status and list display","Unit recall and status assignment","Active Response App",{"desc":161,"img":162,"list":163,"title":170},"Streamline inspections, create customizable worksheets\u002Fchecklists, and manage permits within an integrated environment involving fire inspection, records management, smartphone app, and portal. Comprehensive billing and invoicing services for inspections and permits.","fireems-6.jpg",[164,165,166,167,168,169],"Inspection assignment, scheduling, and recording","User-defined fire inspection checklist\u002Fworksheet","Statistical Report (summary, year-end, invoice status, receipt ledger)","Occupancy and hydrant inspections","Billing and invoicing services","Web-based fire inspection portal","Fire Inspection with Portal",{"img":172,"title":173},"fire_ems1.jpg","Integrated all-in-one CAD, RMS, and MDT solution for Fire and EMS departments",[175,180,185,190],{"id":176,"name":177,"position":178,"src":179},2,"Richard Norcross","Executive Vice President","RichardNorcross.jpg",{"id":181,"name":182,"position":183,"src":184},5,"Peter Ugalde","Director - CAD\u002FRMS Division","PeterUgalde.jpg",{"id":186,"name":187,"position":188,"src":189},7,"Thomas H. Koundry","Deputy Director – CAD\u002FRMS Division","ThomasKoundry.jpg",{"id":191,"name":192,"position":193,"src":194},13,"Steven J. LaPorta","Product Management Team","StevenLaPorta.jpg",[196,201,205,209],{"id":197,"title":198,"cover":199,"type":200},"East-Hampton-Town-PD-Expands-InfoShare-CAD-with-Fire-and-EMS-Dispatch-Capabilities","East Hampton Town PD Expands InfoShare® CAD with Fire and EMS Dispatch Capabilities","news-2026-0312.jpg","news",{"id":202,"title":203,"cover":204,"type":200},"InfoShare-Mobile-Fire-Inspections-Easy-Efficient-and-Paperless","InfoShare® Mobile Fire Inspections: Easy, Efficient, and Paperless","news-2026-0130.jpg",{"id":206,"title":207,"cover":208,"type":200},"CSI-InfoShare-Fire-RMS-Achieves-NERIS-v1-Compliance-Delivering-a-No-Cost-Transition-for-All-Clients","CSI InfoShare® Fire RMS Achieves NERIS v1 Compliance, Delivering a No-Cost Transition for All Clients","news-2025-1212.jpg",{"id":210,"title":211,"cover":212,"type":200},"NJDCA-and-CSI-Technology-Group-Partner-to-Deliver-eGovernment-Excellence-with-InfoShare","NJDCA and CSI Technology Group Partner to Deliver eGovernment Excellence with InfoShare®","news-2025-1126.jpg",1794192962462]