[{"data":1,"prerenderedAt":271},["ShallowReactive",2],{"site-content:public-safety:id:rms":3,"site-content:leadership:team:rms":231,"site-content:articles:related:rms::all:4":252},{"brochure":4,"capabilities":5,"coverImg":31,"descContent":32,"descHeading":33,"extending":34,"highlightImg":128,"highlightVideo":129,"highlights":130,"icon":136,"id":137,"name":138,"quote":139,"relatedProducts":141,"subtitle":159,"sysFeatures":160,"sysTitle":227,"tag":137,"title":230},"CSI_Law Enforcement Records Management.pdf",[6,11,16,21,26],{"desc":7,"icon":8,"img":9,"title":10},"We offer the most comprehensive, structured data conversion services on the market. Legacy data, including Master Indices, is converted to our native RMS data, whereby the original data is not simply copied, but also cleansed, condensed, and standardized. No re-entering old data, no accessing old systems, no removing duplicate entries.","csi-icon-data_migration_outline","DataMigration.jpg","Data Migration",{"desc":12,"icon":13,"img":14,"title":15},"A regional approach with a local feel. Each agency participating in a regional RMS has access to shared resources but retains control of its own data and its own identity—logos, report formats, protocols, approval process, workflow, and so on. Moreover, each agency can choose to deploy specific modules on a need\u002Faffordability basis.","csi-icon-agencies_outline","Multi-agencyCoverage.jpg","Multi-Agency Coverage",{"desc":17,"icon":18,"img":19,"title":20},"Modern, web-based technology allows any device with an internet connection—desktop, \u003Ca href='\u002Fpublic-safety\u002Fmobile-operations' class='primary-link'>MDT\u003C\u002Fa>, tablet, smartphone—to access InfoShare® RMS. No compatibility issues, no hardware restrictions, no software maintenance. The system also supports an offline mode, automatically syncing data when the connection is restored.","csi-icon-mobile_operations_outline","PlatformIndependence.jpg","Platform Independence",{"desc":22,"icon":23,"img":24,"title":25},"CSI solutions are powered by the \u003Ca href='\u002Fcapabilities\u002Finfoshare-engine' class='primary-link'>InfoShare® Engine\u003C\u002Fa>, a low-code development platform for government ERP applications designed to be adaptable and scalable (single, regional, or multi-jurisdictional). All applications are unified under a single system and come equipped with specialized functionality to meet the demands of today’s public sector agencies.","csi-icon-total_solution_outline","TotalSolution.jpg","Total Solution",{"desc":27,"icon":28,"img":29,"title":30},"\u003Ca href='capabilities\u002Fcloud-integration'>InfoShare® Cloud\u003C\u002Fa> supports public, private, or hybrid cloud requirements, hosted on the CJIS-compliant AWS GovCloud or Azure Government—both designed for maximum government security. With cloud-deployable applications, agencies are protected from advanced cyber attacks and benefit from robustness against unexpected disasters.","csi-icon-cloud_integration_outline","CloudCompatibility.jpg","Cloud Compatibility","rms.png","Designed to meet the National Law Enforcement Information Technology Standards Council (LEITSC) specifications. The solution supports all aspects of records development from the initial CFS to case disposition, providing agencies with a system for storage, retrieval, management, archiving, and viewing of information, records, documents, and files.","Complete record\u002Fcase management tool with extensive data sharing and powerful modules",[35,40,44,48,53,57,61,66,70,74,78,83,88,92,96,101,105,109,114,119,123],{"desc":36,"icon":37,"link":38,"title":39},"Comprehensive evidence management across cases and agencies for evidence tracking and information sharing.","evidence.svg","public-safety\u002Fevidence","Evidence",{"desc":41,"icon":42,"title":43},"Enter and maintain firearm permits, alarm permits, taxi and limousine licenses, and other municipal permits or licenses.","permits.svg","Permits and Licenses",{"desc":45,"icon":46,"title":47},"Track and manage fleet performance, maintenance, and service with automatic reminders.","fleet.svg","Fleet Management",{"desc":49,"icon":50,"link":51,"title":52},"Support all aspects of personnel management such as training, time off, overtime, document tracking, and scheduling.","personnel.svg","public-safety\u002Fpersonnel-scheduling","Personnel & Scheduling",{"desc":54,"icon":55,"title":56},"Promote compliance and understanding of organizational policies.","policy.svg","Policy and Procedure",{"desc":58,"icon":59,"title":60},"Link active and expired warrants plus relevant information to RMS records.","warrants.svg","Warrants",{"desc":62,"icon":63,"link":64,"title":65},"Modernize the ticketing process with automated form filling and data capture following a simple  swipe of the driver’s license.","eticket.svg","public-safety\u002Fcitation-management","Citation Management",{"desc":67,"icon":68,"title":69},"Streamline customer billing, account tracking, and agency assignments.","billing.svg","Contractor\u002FBilling",{"desc":71,"icon":72,"title":73},"Inventory management with automatic alerts to track status, assignment, history, expiration date, and other information.","equipment_asset.svg","Equipment and Asset Management",{"desc":75,"icon":76,"title":77},"Track K-9 unit information such as service calls, training, equipment, food\u002Fwater intake, narcotics, and medical records.","k9.svg","K9",{"desc":79,"icon":80,"link":81,"title":82},"Integrate with GIS and GEO mapping to visualize data to reveal relationships, trends, and patterns of criminal activity.","analytics.svg","crime-intelligence\u002Fanalytics","Analytics",{"desc":84,"icon":85,"link":86,"title":87},"Help agencies provide the public with information on the magnitude and trend of recent criminal activity by neighborhood.","mapping.svg","public-safety\u002Fanalytics-crime-mapping","Crime Mapping",{"desc":89,"icon":90,"title":91},"Support the Alcoholic Beverage licensing process: documentation, inspection, renewal, revocation, education, compliance, etc.","abc.svg","ABC",{"desc":93,"icon":94,"title":95},"Record-keeping to investigate cases of animal abuse, neglect, and cruelty.","spca.svg","SPCA",{"desc":97,"icon":98,"link":99,"title":100},"Case management for allegations of employee misconduct.","internal_affairs.svg","public-safety\u002Finternal-affairs","Professional Standards & IA",{"desc":102,"icon":103,"title":104},"Interview room audio-visual recording to conduct remote interviews and store recordings directly in the case file.","info_recording.svg","Interview Recording",{"desc":106,"icon":107,"title":108},"Manage open records requests in compliance with OPRA regulations.","opra.svg","OPRA",{"desc":110,"icon":111,"link":112,"title":113},"Forward data and reports to RISS-inclusive intelligence module for crime activity analysis and investigation support.","intelligence.svg","crime-intelligence\u002Fintelligence","Intelligence",{"desc":115,"icon":116,"link":117,"title":118},"Facilitate major incident investigations involving multiple operations, jurisdictions, and\u002For leads.","mim.svg","crime-intelligence\u002Fmajor-incident-management","Major Incident",{"desc":120,"icon":121,"title":122},"Document incident reports, parking tickets, and other minor offenses for civilian security forces.","security_force.svg","Security Force",{"desc":124,"icon":125,"link":126,"title":127},"Innovative robotic technology with case management integration to revolutionize crime analysis and evidence gathering.","rolmes.svg","crime-intelligence\u002Fcsi","Rolmes","RMS_thumb.jpg","RMS_highlight.mp4",[131,132,133,134,135],"Support each agency’s workflow and reporting requirements","Configurable for a regional or single agency","Reduce training time (user training sessions typically don’t exceed half a day)","Integrate with CAD, mobile systems, eTicket, investigation, and prosecutor modules","Manage all department activities from records to personnel to scheduling to fleet in one system","rms.svg","rms","RMS",{"content":140},"Scientia est Potentia",[142,146,150,154,156],{"icon":143,"link":144,"title":145},"csi-icon-cad_solid","public-safety\u002Fcad","CAD",{"icon":147,"link":148,"title":149},"csi-icon-mdt_solid","public-safety\u002Fmobile-operations","Mobile Operations",{"icon":151,"link":152,"title":153},"csi-icon-fire_ems_solid","public-safety\u002Ffire-ems","Fire & EMS",{"icon":155,"link":38,"title":39},"csi-icon-evidence_solid",{"icon":157,"link":158,"title":87},"csi-icon-mapping_solid","","Revolutionize Public Safety Data Collection, Management, and Reporting",[161,172,182,193,204,215],{"desc":162,"img":163,"list":164,"title":171},"Streamlined data collection and storage to help responders meet the ongoing need for accurate, reliable information. All incident information and artifacts, including related follow-up, narratives, and investigation reports, are compiled in a single record for easy access. ","rms-1.jpg",[165,166,167,168,169,170],"Automatic UCR\u002FNIBRS code mapping","No duplicate entries","User inbox assignment tracking","Bi-directional CAD integration","Centralized document and multimedia depository","Redaction and bates numbering tools","Data Collection & Record-keeping",{"desc":173,"img":174,"list":175,"title":181},"Simplify data entry, reduce errors, eliminate redundancy, and facilitate the linking of cases and events with a unified Master database, ensuring that a subject’s pedigree information is only entered once in the system. ","rms-2.jpg",[176,177,178,179,180],"Master Name Index","Master Vehicle Index","Master Organization Index","Master Location Index","Master Property Index","Master Indices",{"desc":183,"img":184,"list":185,"title":192},"Reduce administrative burdens and time spent writing reports. With a few clicks, users can select the existing data to be populated, enter new information, and electronically send the report to supervisors for approval. Reports are physically stored in the system for efficient archiving and viewing.","rms-3.jpg",[186,187,188,189,190,191],"Auto-fill templates for aggregated, standardized, and ad hoc reporting","Paperless reporting and approval with digital signature","Custom or standardized CFS coding","Patented intake form technology","Narrative function with ad hoc search and reporting service","Multiple output formats (PDF, HTML, Excel, Word)","Reporting & Approval",{"desc":194,"img":195,"list":196,"title":203},"Robust search capabilities allow authorized users to efficiently retrieve data and generate reports. In addition, InfoShare® RMS comes embedded with advanced crime analysis tools, enabling users to run multidimensional crime analysis and advanced queries across disparate datasets.","rms-4.jpg",[197,198,199,200,201,202],"Preloaded search pages","Ad hoc reporting and search","CompStat reports","Crime mapping","Link analysis","Incident and unit activity analysis","Advanced Search & Crime Analysis",{"desc":205,"img":206,"list":207,"title":214},"System administrators have access to extensive functions such as unit control, user group setups, permissions, and password policy. Furthermore, agencies can modify support files and business rules to accommodate changes in regulations or business requirements.","rms-5.jpg",[208,209,210,211,212,213],"Configurable workflow","Form template generation","Configurable support files and business rules","Flexible group-, role-, or case-based permission settings","Robust password policy configurations & single sign-on setup","Extensive auditing functions for maximum accountability","Admin, Auditing & Security",{"desc":216,"img":217,"list":218,"title":225,"zoomoff":226},"CSI Technology Group has considerable experience in interfacing its solutions with internal and external systems to promote data sharing and exchange on multiple levels—local, regional, state, and federal.","rms-6.jpg",[219,220,221,222,223,224],"UCR\u002FNIBRS interface","NCIC\u002FDMV interface","AFIS Live Scan interface","E911 (ANI\u002FALI) interface","GIS (ESRI ArcGIS\u002FWTH) interface","\u003Ca href='\u002Fcapabilities\u002Finterfaces' class='primary-link'>And many more\u003C\u002Fa>","Expert Interfacing & Third-party Integration",true,{"img":228,"title":229},"rms.jpg","Next-generation records management system organizes all case records and multimedia files in one central, secure location","Law Enforcement Records Management (RMS)",[232,237,242,247],{"id":233,"name":234,"position":235,"src":236},2,"Richard Norcross","Executive Vice President","RichardNorcross.jpg",{"id":238,"name":239,"position":240,"src":241},5,"Peter Ugalde","Director - CAD\u002FRMS Division","PeterUgalde.jpg",{"id":243,"name":244,"position":245,"src":246},7,"Thomas H. Koundry","Deputy Director – CAD\u002FRMS Division","ThomasKoundry.jpg",{"id":248,"name":249,"position":250,"src":251},16,"Gregory Ferry","Deputy Director - New England Region","GregoryFerry.jpg",[253,258,262,267],{"id":254,"title":255,"cover":256,"type":257},"Delaware-Countys-Unified-Approach-to-Records-Management-and-Prosecution-Using-InfoShare","Delaware County’s Unified Approach to Records Management and Prosecution Using InfoShare®","story-2026-0424.jpg","story",{"id":259,"title":260,"cover":261,"type":257},"Strengthening-the-North-Country-How-InfoShare-CADRMS-Transformed-the-New-London-Dispatch-Center-Two-Years-Later","Strengthening the North Country: How InfoShare® CAD\u002FRMS Transformed the New London Dispatch Center Two Years Later","story-2025-1230.jpg",{"id":263,"title":264,"cover":265,"type":266},"InfoShare-Global-Search-and-the-Next-Generation-of-Law-Enforcement-Data-Sharing","InfoShare® Global Search and the Next Generation of Law Enforcement Data Sharing","news-2026-0820.jpg","news",{"id":268,"title":269,"cover":270,"type":257},"Rhode-Island-How-Listening-Adapting-and-Supporting-Local-Agencies-Built-a-Better-Public-Safety-System","Rhode Island: How Listening, Adapting, and Supporting Local Agencies Built a Better Public Safety System","story-2026-0730.jpg",1794192962458]