[{"data":1,"prerenderedAt":38},["ShallowReactive",2],{"site-content:articles:id:East-Hampton-Town-PD-Expands-InfoShare-CAD-with-Fire-and-EMS-Dispatch-Capabilities":3,"site-content:articles:related::East-Hampton-Town-PD-Expands-InfoShare-CAD-with-Fire-and-EMS-Dispatch-Capabilities:all:4":20},{"active":4,"body":5,"brief":6,"cover":7,"date":8,"id":9,"no":10,"rating":11,"shareTitle":12,"tags":13,"title":18,"type":19},true,"CSI Technology Group is proud to announce that Sag Harbor Fire Department, Sag Harbor EMS, and Springs Fire Department are now supported through the East Hampton Town Police Department’s dispatch center, which operates on CSI’s InfoShare® Computer-Aided Dispatch (CAD) system. This milestone represents an important step in expanding coordinated public safety services across Suffolk County and highlights the growing role of InfoShare® technology in supporting emergency response operations on Long Island’s East End.\u003Cbr>\u003Cbr>\u003Ch3>Supporting Fire and EMS Response Across the East End\u003C\u002Fh3>Located in Suffolk County on the East End of Long Island, Sag Harbor and Springs are communities that experience significant seasonal population increases, particularly during the summer months when tourism brings thousands of additional residents and visitors to the region. The area’s unique combination of waterfront properties, historic villages, busy roadways, and large public gatherings creates complex public safety demands that require fast, accurate communication between dispatchers and emergency responders.\u003Cbr>\u003Cbr>Sag Harbor Fire Department, Sag Harbor EMS, and Springs Fire Department provide critical fire protection and emergency medical services to these communities, responding to fires, medical emergencies, motor vehicle accidents, and other urgent incidents throughout the year. Effective dispatching and real-time information sharing are essential to ensuring that first responders receive timely, accurate details when responding to emergencies.\u003Cbr>\u003Cbr>\u003Ch3>Fire & EMS Dispatching Powered by InfoShare® CAD\u003C\u002Fh3>The East Hampton Town Police Department (EHTPD) serves as the primary public safety answering point for the area and dispatches emergency calls for police, fire, and EMS services. Through CSI Technology Group’s InfoShare® CAD, dispatchers are equipped with powerful tools that allow them to quickly process emergency calls, track incidents in real time, and coordinate responses across multiple agencies.\u003Cbr>\u003Cbr>\u003Ca href='\u002Fpublic-safety\u002Fcad' class='primary-link'>InfoShare® CAD\u003C\u002Fa> provides dispatchers with a unified view of calls for service, mapping and location tools, and real-time status updates from responding units. This capability allows EHTPD dispatch personnel to efficiently coordinate resources between law enforcement, fire departments, and EMS providers, ensuring that the right responders are sent to incidents as quickly as possible.\u003Cbr>\u003Cbr>By supporting fire and EMS response through the InfoShare® platform, CSI Technology Group is helping strengthen coordination between agencies and improve situational awareness for dispatchers and first responders throughout the region.\u003Cbr>\u003Cbr>\u003Ch3>Purpose-Built Technology for Fire and EMS Operations\u003C\u002Fh3>\u003Ca href='\u002Fpublic-safety\u002Ffire-ems' class='primary-link'>InfoShare® for Fire and EMS\u003C\u002Fa> is powered by CSI’s patented InfoShare® Engine, a low-code, fully integrated software platform that unifies critical public safety functions such as dispatch, reporting, records management, mobile operations, and inspections into a single solution. Designed specifically for the complex and fast-paced nature of fire and EMS operations, InfoShare® enables agencies to streamline workflows, improve data accuracy, and enhance coordination between field personnel and command staff. With shared data across modules, agencies gain real-time access to information that supports efficient response and thorough documentation.\u003Cbr>\u003Cbr>A key strength of InfoShare® Fire and EMS is its flexibility and ability to evolve alongside industry standards. The system supports compliance with emerging requirements such as the National Emergency Response Information System (NERIS), helping departments meet state and federal reporting obligations with confidence. Mobile tools, including InfoShare® Mobile Fire Inspection, allow personnel to conduct paperless inspections and capture data directly in the field using tablets or smartphones, reducing administrative workload while improving operational readiness.\u003Cbr>\u003Cbr>\u003Ch3>Expanding Our Presence in Suffolk County\u003C\u002Fh3>The addition of Sag Harbor Fire Department, Sag Harbor EMS, and Springs Fire Department to the dispatch environment further demonstrates the flexibility and scalability of the InfoShare® CAD system. As additional public safety agencies rely on the platform for coordinated dispatch services, CSI continues to strengthen its role in supporting regional emergency response across Suffolk County. \u003Cbr>\u003Cbr>“We are proud to see InfoShare® supporting the dispatch operations that help coordinate fire, EMS, and law enforcement response throughout the East End,” said Rich Norcross, Executive Vice President of CSI Technology Group. “East Hampton’s dispatch center plays a critical role in connecting multiple agencies during emergencies, and it’s rewarding to know that our technology is helping provide the tools needed for fast, informed decision-making when every second counts.” \u003Cbr>\u003Cbr>As CSI Technology Group continues to expand its presence in New York, partnerships with agencies in Suffolk County highlight the company’s commitment to supporting regional public safety collaboration. By providing reliable dispatch technology and integrated solutions like InfoShare® CAD, CSI is helping communities strengthen coordination between agencies and enhance emergency response capabilities across Long Island. ","CSI Technology Group is proud to announce that Sag Harbor Fire Department, Sag Harbor EMS, and Springs Fire Department are now supported through the East Hampton Town Police Department’s dispatch center.","news-2026-0312.jpg","3\u002F12\u002F2026","East-Hampton-Town-PD-Expands-InfoShare-CAD-with-Fire-and-EMS-Dispatch-Capabilities",95,1,"East Hampton Town PD Expands InfoShare® CAD with Fire and EMS Dispatch Capabilities ",[14,16],{"name":15},"cad",{"name":17},"fire-ems","East Hampton Town PD Expands InfoShare® CAD with Fire and EMS Dispatch Capabilities","news",[21,26,30,34],{"id":22,"title":23,"cover":24,"type":25},"Strengthening-the-North-Country-How-InfoShare-CADRMS-Transformed-the-New-London-Dispatch-Center-Two-Years-Later","Strengthening the North Country: How InfoShare® CAD\u002FRMS Transformed the New London Dispatch Center Two Years Later","story-2025-1230.jpg","story",{"id":27,"title":28,"cover":29,"type":25},"Rhode-Island-How-Listening-Adapting-and-Supporting-Local-Agencies-Built-a-Better-Public-Safety-System","Rhode Island: How Listening, Adapting, and Supporting Local Agencies Built a Better Public Safety System","story-2026-0730.jpg",{"id":31,"title":32,"cover":33,"type":19},"Rapid-Smarter-Responses-How-East-Orange-Uses-Drones-and-CSI-Technology-Group-to-Protect-the-Community","Rapid, Smarter Responses: How East Orange Uses Drones and CSI Technology Group to Protect the Community","news-2026-0721.jpg",{"id":35,"title":36,"cover":37,"type":19},"InfoShare-Mobile-Fire-Inspections-Easy-Efficient-and-Paperless","InfoShare® Mobile Fire Inspections: Easy, Efficient, and Paperless","news-2026-0130.jpg",1794192962430]