Vertical Integration
From Public Safety to Municipal Services to Judiciary and Regulatory Agencies
Vertically integrated solutions for end-to-end service from call handling to case disposition
Eliminate information silos, improve data sharing, and take full control of the incident workflow with CSI’s unified software suite. The law enforcement and criminal justice process is complex and dynamic: call handling, dispatch, intelligence, field response, reporting, evidence, investigation, analysis, arrest, indictment, trial, sentencing, and potential imprisonment. With vertical integration, information is transferred and exchanged seamlessly among public servants and government agencies.
Vertical integration enables organizations to completely control the incident workflow, maximizing efficiency, collaboration, and safety. Most vendors only deliver solutions to one or two stages of the complete criminal justice and public safety process. Agencies need to work with multiple vendors and pay them exorbitant fees for integration and interfacing. In comparison, CSI’s vertical integration strategy ensures seamless data transfer across all product lines and eliminates the need for agencies to combine the products themselves.
Solution comparison
- Cost
- Expertise
- Quality Control
- Support
- Data Sharing
- Integration
Other Vendors
No Vertical Integration
- Combining multiple products by different vendors costs more
- Specific domain knowledge
- Difficult to guarantee quality
- Multiple vendors results in different service standards
- Difficult to share and transfer data with external products
- Multiple disparate systems
Vertical Integration
- Complete control of the product line decreases coordination costs
- Extensive, professional expertise on the whole product line
- Ensure quality in every step of the process
- One vendor provides consistent service quality
- Easy to share data via interfaces
- Unified, fully integrated software suite
Benefits & Features
Maximum Integration
Effective Collaboration
Seamless Data Sharing
High Quality Control
Expert Interfacing
