Citation Management

Citation Management

Modern Ticketing Process in an Integrated Public Safety System

Create professional electronic citations with accurate and automated data entry

With the ease of a MDT, license scanner, and printer, users create, print, and issue eTickets for motor vehicle violations on the go. Our citation management solution simplifies and automates the ticketing process, issuing citations in minutes. An intuitive workflow guides users every step of the way. All data and eTickets can be sent to InfoShare® RMS case for permanent documentation.

Streamlined Data Input & Workflow

Seamless transition from the Call for Service or Motor Vehicle Stop to the issuance of citations or warnings. Auto-populating multiple fields and data validation checks eliminate data entry errors.
  • Intuitive user interface
  • Simple Q&A workflow
  • Auto-populate driver information
  • Autofill vehicle information from DMV lookups
  • State DMV and NCIC interface
  • Form validation checks (mandatory fields, data type, format, range)
Streamlined Data Input & Workflow

Mobile Ticketing with Advanced Features

MDT eTicketing begins with the choice of a moving violation, parking violation, or warning ticket. Then, the application guides users step by step through inputting driver, vehicle, and offense information. Tickets can be instantly printed and issued to violators on scene.
  • In-car printer and license scanner support
  • Electronic signature support
  • AVL/GPS incorporation for location of stops
  • Offense and statute search
  • Multiple citations per violator option
Mobile Ticketing with Advanced Features

eTicket Management & Tracking

All eTickets and related DMV information are pushed from CAD and MDT to RMS for tracking and permanent documentation in the case file. Tracking issuances enable assurance and auditing of transactions.
  • User inbox ticket tracking
  • CAD, MDT, and RMS integration
  • Searchable, printable eTicket PDF copy
  • Notes section for concerns and observations
  • Automatic electronic delivery to local and state courts
eTicket Management & Tracking
Peter Ugalde

Peter Ugalde

Director - CAD/RMS Division

The Team

Contact our dedicated, experienced account managers

Informed decisions are made from education, experience, and hard work

Scott Plumer

Scott Plumer

Account Management Team

Russell D. Christiana

Russell D. Christiana

Account Management Team

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Have a question or feedback? Send CSI a message and we will get back to you.