Mobile Operations

Mobile Operations

Real-time Situational Awareness for Public Safety

Fully integrated mobile operations for first responders

Provide police, fire, and EMS responders with critical, real-time situational awareness direct to mobile devices quickly and efficiently. Mobile operations help first responders better prepare for the unknown and significantly accelerate response times. Live access to CAD, mapping capabilities with intelligent routing, built-in chat functions, and additional NCIC queries, eTicketing, and push-to-RMS functions all at their fingertips.

Officer Initiated Calls for Service

Allow police officers to generate a self-initiated call for service, checkup, or motor vehicle stop right from mobile data terminals. The data is immediately transmitted to the CAD, providing dispatchers with situational awareness of the officer’s actions without ever talking on the radio.
  • Intuitive user interface
  • Streamlined data entry with form validation checks
  • Time/date stamps of incident history
  • State DMV and NCIC interface
  • Distress call signal from MDT or keyboard
Officer Initiated Calls for Service

Fire & EMS Mobile Operations

Share critical information with responders in real-time. Fire and EMS personnel arrive on the scene equipped with all the relevant incident and location information for proper response.
  • Timely, accurate situational awareness
  • Real-time location information (flags, floor plans, photos, hazmat, recent CFS)
  • Integrated mapping with additional layers
  • Status monitoring (timer, log, incident history)
  • Push-to-RMS feature for accurate Fire & EMS reporting
Fire & EMS Mobile Operations

Real-Time Mapping

Live mapping capabilities give first responders up-to-date traffic information, directions, search functions as well as additional map layers. Automatic vehicle locator (AVL) displays units and apparatus on the map for enhanced situational awareness.
  • User-definable and system-generated map layers
  • GPS navigation with real-time traffic information
  • Unit and apparatus monitoring and tracking (AVL/ARL)
  • Pinpoint CFS location accuracy
Real-Time Mapping

Mobile Ticketing & Management

Create eTickets directly from the MDT to issue to violators on scene and submit electronically to local and state courts. All eTickets and related DMV information are pushed from CAD and MDT to RMS for tracking and permanent documentation in the case file.
  • Bar code scanner support to enter license and registration
  • Printable eTicket for immediate issuance
  • Electronic signature support
  • Automatic electronic delivery to local and state courts
  • CAD, RMS, and MDT integration
Mobile Ticketing & Management
Richard Norcross

Richard Norcross

Executive Vice President

The Team

Contact our dedicated, experienced account managers

John P. Denmark

John P. Denmark

Product Management Team

Always focus on developing others

Thomas H. Koundry

Thomas H. Koundry

Deputy Director – CAD/RMS Division

Peter Ugalde

Peter Ugalde

Director - CAD/RMS Division

Get In Touch

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Send CSI a Message

Have a question or feedback? Send CSI a message and we will get back to you.