Fully integrated mobile operations for first responders
Provide police, fire, and EMS responders with critical, real-time situational awareness direct to mobile devices quickly and efficiently. Mobile operations help first responders better prepare for the unknown and significantly accelerate response times. Live access to CAD, mapping capabilities with intelligent routing, built-in chat functions, and additional NCIC queries, eTicketing, and push-to-RMS functions all at their fingertips.
Officer Initiated Calls for Service
Allow police officers to generate a self-initiated call for service, checkup, or motor vehicle stop right from mobile data terminals. The data is immediately transmitted to the CAD, providing dispatchers with situational awareness of the officer’s actions without ever talking on the radio.
- Intuitive user interface
- Streamlined data entry with form validation checks
- Time/date stamps of incident history
- State DMV and NCIC interface
- Distress call signal from MDT or keyboard

Fire & EMS Mobile Operations
Share critical information with responders in real-time. Fire and EMS personnel arrive on the scene equipped with all the relevant incident and location information for proper response.
- Timely, accurate situational awareness
- Real-time location information (flags, floor plans, photos, hazmat, recent CFS)
- Integrated mapping with additional layers
- Status monitoring (timer, log, incident history)
- Push-to-RMS feature for accurate Fire & EMS reporting

Real-Time Mapping
Live mapping capabilities give first responders up-to-date traffic information, directions, search functions as well as additional map layers. Automatic vehicle locator (AVL) displays units and apparatus on the map for enhanced situational awareness.
- User-definable and system-generated map layers
- GPS navigation with real-time traffic information
- Unit and apparatus monitoring and tracking (AVL/ARL)
- Pinpoint CFS location accuracy

Mobile Ticketing & Management
Create eTickets directly from the MDT to issue to violators on scene and submit electronically to local and state courts. All eTickets and related DMV information are pushed from CAD and MDT to RMS for tracking and permanent documentation in the case file.
- Bar code scanner support to enter license and registration
- Printable eTicket for immediate issuance
- Electronic signature support
- Automatic electronic delivery to local and state courts
- CAD, RMS, and MDT integration


Richard Norcross
Executive Vice President

John P. Denmark
Product Management Team
Always focus on developing others

Thomas H. Koundry
Deputy Director – CAD/RMS Division

Peter Ugalde
Director - CAD/RMS Division




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