NJDCA and CSI Technology Group Partner to Deliver eGovernment Excellence with InfoShare^®

The New Jersey Department of Community Affairs (NJDCA) plays a vital role in safeguarding residents through its oversight of statewide fire safety, code enforcement, and contractor licensing. When an agency with responsibilities of this scale seeks modernization, the technology must be as disciplined, adaptable, and accountable as the professionals it serves.

Through these programs, NJDCA ensures that both fire safety and construction personnel are properly trained, credentialed, and compliant to protect lives, property, and community infrastructure statewide.

With its intuitive low-code design, integrated portals, automated workflows, and robust reporting, InfoShare^® positions NJDCA to meet its public safety mandates with greater efficiency while delivering a modern digital experience to New Jersey’s essential personnel.

The Division of Fire Safety

The Division of Fire Safety (DFS) administers certification programs for firefighters, fire inspectors, and fire officials, verifying compliance with NFPA standards and state regulations. Credentials include Firefighter I & II, Fire Inspector, Fire Official, and specialized hazardous materials certifications. DFS also delivers hundreds of continuing education courses annually, keeping over 16,000 fire service professionals current with evolving standards, techniques, and statewide preparedness initiatives.

As New Jersey’s central fire authority, DFS enforces the Uniform Fire Code, investigates fire-related injuries and fatalities, and coordinates response efforts across local and state levels. Through the Office of Training & Certification, DFS manages 26 certification tracks and over 400 CEU-approved training programs annually. Its Contractor Certification Unit regulates fire protection contractors, requiring specific permits, certified personnel, liability insurance, and compliance with emergency service obligations. This system ensures contractors meet rigorous state and national standards for safety, quality, and accountability, supporting a highly trained, professionally certified fire service throughout New Jersey.

The Division of Codes & Standards

The Division of Codes and Standards (DCS) certifies and licenses construction code enforcement officials, including Construction Officials, Subcode Officials, and inspectors in building, fire protection, plumbing, electrical, and related disciplines. Each professional completes DCA-approved training, passes national examinations, and maintains active licensure to ensure consistent enforcement of the Uniform Construction Code (UCC) across New Jersey.

The Division also certifies specialty contractors in areas such as landscape irrigation, lead hazard abatement, asbestos control, and modular construction. Applicants must meet established education and experience requirements, pass state examinations, and complete continuing education. These programs ensure that licensed contractors operate with technical accuracy, regulatory compliance, and a strong commitment to public safety and environmental standards.

The Challenge: Aging Legacy Systems and Fragmented Data

Before the project began, NJDCA was constrained by legacy systems built on unsupported Oracle platforms. While these systems were once foundational, they lacked the reliability, security, and scalability required for modern public safety operations. These aging systems created risks of downtime, security vulnerabilities, and costly maintenance, while limiting the Department’s ability to adapt to evolving public safety and certification requirements.

Another major challenge was the fragmentation of data across multiple disconnected systems. This caused operational setbacks that increased the manual workload for both staff and credentialed professionals. For an agency managing thousands of certifications and records, data fragmentation wasn’t just inconvenient, it hindered visibility, slowed compliance processes, and created avoidable administrative burden.

The Solution: Implementing and Configuring InfoShare^® to Meet the NJDCA’s Needs

The project was successfully implemented in just six months, from kickoff through full production and data conversion, demonstrating both the agility of the InfoShare^® platform and the strength of the partnership between NJDCA and CSI Technology Group.

By implementing InfoShare^®, a modern, low-code solution, the NJDCA will replace these obsolete technologies with a secure, scalable platform that eliminates operational risks and ensures long-term sustainability while enabling rapid configuration for future needs. This initiative centralizes all certification, training, and continuing education data for firefighters, inspectors, and code enforcement personnel into a single unified repository. It ensures real-time accuracy, seamless reporting, and full visibility of critical public safety credentials statewide, which is essential for regulatory compliance and effective workforce oversight.

The new InfoShare^® system also introduces the user-friendly public-facing portal designed to empower fire service personnel and code enforcement officials to manage their certifications and training records efficiently.

For fire service personnel, key functions include:

• Secure MyNJ login
• Profile management
• CEU tracking and certificate uploads
• Course registration
• Automated expiration or deficiency notifications

For code enforcement officials, key functions include:

• Online licensing applications and renewals
• Full documentation support
• Electronic fee payments
• Centralized management of multiple licenses
• Registration for annual conferences

A critical component of the project was the migration of data from NJDCA’s legacy Oracle systems. Years of certification and training records were carefully mapped, analyzed, cleansed, and brought into the new InfoShare^® environment. This work protects historical data integrity, ensures continuity, and eliminates reliance on unsupported infrastructure.

“This partnership reflects what CSI values most: listening closely, solving precisely, and creating technology that strengthens government operations for the long run,” said Richard Norcross, Executive Vice President, CSI Technology Group. “NJDCA deserves a platform that adapts as their responsibilities evolve, and InfoShare^® was designed to do exactly that.”

About CSI Technology Group

CSI Technology Group is a well-established eGovernment software provider with over 35 years of experience building fully customizable, cloud-compatible solutions for regulation compliance, public safety, criminal justice, intelligence, prosecutorial, and judicial agencies. Leveraging the patented InfoShare^® Engine, a low-code platform optimized for vertical integration, data analytics, system interfacing, and rapid configuration, they streamline deployments across government domains. CSI supports deep expertise in data migration, document management, and inter-agency workflow automation, enabling agencies to modernize operations while preserving continuity and compliance.