CSI at the National Fusion Center Association Conference and Our Partnership with the New Hampshire Information and Analysis Center

CSI Technology Group was proud to be a sponsor of the National Fusion Center Association (NFCA) 2023 Annual Training Event, held April 24-27, 2023, in the charming city of Alexandria, Virginia. Demonstrating our commitment to improving the efficiency of government operations, Executive Vice President Rich Norcross, Director Josh Ottenberg, Account Manager James Parent, and Account Manager Jimmy Calderella illustrated the power of our proprietary Fusion Center and Intelligence modules through our patented total solution InfoShare^® system.The NFCA Annual Training Conference was an overwhelming success, drawing almost 800 attendees. This event featured an impressive lineup of almost 50 different Town Hall, Lab, and Break-Out Sessions including topics ranging from “New Jersey's Violent Crime and Gun Crime Reduction Initiative - NJCAP5”, “Privacy, Civil Rights, Civil Liberties”, “Combatting Human Trafficking: A Fusion Center's Role”, and “Faith Outreach Post Pandemic”. NFCA Conference attendees were also able to speak with over 30 industry-specific vendors who showcased their expertise and solutions tailored to address specific pain points, providing a platform for dynamic conversations and potential collaborations.

CSI congratulates New Jersey State Police, Lt. Colonel Joseph Brennan on being awarded the Fusion Center Director of the Year Award. We are immensely proud of our decade-long partnership with the New Jersey Regional Operations & Intelligence Center (ROIC), and we salute Lt. Colonel Brennan for his dedication and efforts in leading successful operations and instituting positive change.CSI was pleased to see our current Fusion Center clients from Delaware (DVIC), Maryland (MCAC), New Jersey (ROIC), and New Hampshire (NHIAC) also in attendance. Our dedicated representatives met with several other Fusion Center Directors, some of whom were recommended by our current customers, to share how their operations and functions can be integrated into a single, configurable application. Those interested in a demonstration learned how our InfoShare^® system tracks, documents, manages, links, and disseminates information under an all-inclusive Fusion Center Suite for intelligence gathering, sharing, and policing.

In a significant move in 2022, the New Hampshire Information and Analysis Center (NHIAC) transitioned from its long-standing application Memex to InfoShare^®. The NHIAC serves as an all-crimes/all-hazards, counter-terrorism information and analysis center. They produce a Daily Information Brief (DIB) to distribute to public safety and private sector interests whose mission is to serve the homeland security, public safety, and emergency management needs of their constituents and the State of New Hampshire. By adopting InfoShare^®, the NHIAC reaffirms its commitment to staying at the forefront of technological advancements.

The NHIAC uses several InfoShare^® modules, including:

• Intelligence Module – Efficiently manage intelligence data and generate reports in a 28 CFR Part 23 compliant application. Maintain all documents, notes, images, sources, and permissions in separate tabs. The dissemination sensitivity and security setting of each report ensures only authorized individuals have access.
• SARS Module – Enable law enforcement partners from local, state, and federal agencies to collect, verify, and share information under the same data sharing platform. Used to record suspicious activity and push to other agencies.
• iLog Module – Fusion Center iLog offers custom incident management applications with integrated tracking, documentation, and dissemination. Incidents can be easily pushed to the Intelligence Module for further actionable intelligence analysis and investigation prioritization.
• Repository Module – A workflow-optimized user interface streamlines reporting so users can spend more time doing the actual work. All documents, files, images, and dissemination documentation can be stored in one application and robustly searched.

Throughout the project, we worked alongside the NHIAC to tailor our InfoShare^® platform and modules to best suit their needs. The NHIAC was impressed with all the intelligence report data being visible through various tabs and the automatic purging provided an automated way of staying compliant. The Grant Tracking feature was implemented with custom reporting to streamline the agency’s efficiency. The Repository was customized to their workflow and included documenting dissemination made while adhering to Privacy/Civil Rights and Civil Liberties. Every document is scanned with Optical Character Recognition (OCR), making all documents completely searchable.

InfoShare^® will not be constrained in any silos but will be made available to all New Hampshire law enforcement agencies who have a vested interest in sharing criminal intelligence and strengthening homeland security. We are developing a pathway for any law enforcement officer in New Hampshire to create intelligence reports, conduct global searches for intelligence information, and search their vast digital Repository of documents. CSI is proud to partner with the NHIAC to build the future of public safety together.