Unifying Digital Evidence: A Clear Workflow for Integrating Axon Evidence.com with InfoShare^®

Digital evidence is only as valuable as how easily it can be accessed and used throughout the life of a case. For many agencies, a disconnect between evidence capture platforms and records management systems introduces unnecessary friction. Personnel are forced to move between systems, re-enter information, and piece together case details manually. CSI Technology Group’s interface with Axon Evidence.com removes that friction by aligning evidence capture with case management. The result is a clear, structured workflow that connects evidence, reporting, and prosecution within a single, continuous process.

A Workflow Built Around the Case

The integration is not defined by technical complexity. It is defined by sequence—how evidence moves, how it is accessed, and how it supports the case from intake through disposition.

1. Evidence Capture and Submission

Officers capture digital evidence and upload it to Evidence.com, making sure key data elements, especially the case number, are included at submission. When the case number is accurate from the start, it allows the system to connect everything automatically inside InfoShare^® without the need for extra steps.

When evidence needs to move beyond a single agency, the process still holds. Files in Evidence.com can be shared with external partners, giving other agencies access to relevant materials while keeping everything tied back to the same case. The result is a more complete and consistent case record, regardless of where the evidence originated.

2. Case Linking Within InfoShare^®

Inside InfoShare^®, authorized users search for and select individual videos stored inside Evidence.com to be linked to the appropriate InfoShare^® case. Once a valid case number is confirmed, the integration activates. At this point, InfoShare^® automatically identifies and retrieves all associated digital evidence references from Evidence.com.

3. Automated Import and Evidence Access

Once the case is linked, InfoShare^® automatically imports the associated video hyperlinks along with their metadata directly from Evidence.com. There is no manual entry, no duplicate records, and no need to reconcile information across systems. The connection between the case and its digital evidence is established cleanly and accurately from the start.

From there, the evidence becomes part of the working case environment. Video links are immediately available within both the Investigation and eProsecution modules, supporting continuity from initial reporting through legal review. When a user selects a link, it opens directly in Evidence.com, allowing them to review the original file without leaving the context of the case.

4. End-to-End Evidence Delivery

The result is a complete, connected case file where documentation and digital evidence are aligned and readily accessible. Investigators, supervisors, and prosecutors are all working from the same set of information, with full visibility into the evidence tied to each case. This consistency supports more efficient review, clearer communication, and a stronger foundation for disclosure and prosecution.

Built for Clarity, Accuracy, and Long-Term Use

Evidence remains securely managed within Evidence.com, while case management stays centralized in InfoShare^®. The connection between them is handled through shared identifiers and automated processes, eliminating the need for duplicate entry or manual reconciliation. This keeps both systems aligned without creating overlap or confusion.

Automation also improves data integrity. By importing evidence links and metadata directly, the system reduces the risk of missing files, incorrect associations, or incomplete case records. At the same time, it removes routine administrative tasks from officers and investigators, allowing them to stay focused on casework rather than system management.

This approach reflects CSI’s broader philosophy. For more than 30 years, CSI Technology Group has built solutions for public safety agencies that prioritize integration, configurability, and long-term reliability. The goal is not to change how agencies operate, but to ensure the technology supporting them works as a cohesive, dependable system.

For agencies looking to better align digital evidence with case management, CSI offers a practical path forward. To learn more about the Axon Evidence.com interface or the InfoShare^® platform, contact CSI Technology Group to get started with a demonstration of how we can aid your agency’s needs.